Privacy Policy

This Privacy Policy explains how Allison Turnley (“I”, “me”) collect, use and protect any personal information that you give me when you use this website or work with me.

I am committed to respecting your privacy and keeping your information safe. I comply with UK data protection law, including the UK GDPR and Data Protection Act 2018.

1. Who I am

Data controller:
Name: Allison Turnley (trading as Allison Turnley – Identity • Image • Impact”
Email: [your email]
Postal address: [your postal address]

2. What information I collect

I may collect:

Contact details – name, email address, phone number, social media handle.
Booking details – which service you’re interested in, dates, rough budget, location.
Client notes – brief notes relevant to styling or wardrobe work (e.g. colouring, lifestyle, events, preferences).
Website and usage data – IP address, pages viewed, time on site and similar, usually via Wix and/or analytics cookies.

I do not deliberately collect special category data (e.g. health data) through the website. If something relevant comes up in our work together (e.g. mobility needs), I will only record what is necessary and with your knowledge.

3. How I collect your data

When you fill in a contact form or email me directly.
When you book or enquire about a service (personal styling, wardrobe edit, training, etc.).
When you sign up to hear from me by email.
Automatically, when you browse the website (via cookies and similar technologies set by Wix and any analytics tools I use).

4. How I use your data

I use your personal information to:

Respond to enquiries and provide styling, wardrobe, film and training services.
Manage bookings, invoicing and basic business administration.
Send email updates you’ve asked for (for example, about new services, workshops or gift vouchers).
Improve the website and understand which content people are engaging with.

The main legal bases I rely on are:

Contract – where it’s needed to provide the service you’ve requested.
Legitimate interests – to run and grow my business in a way that doesn’t unfairly impact your rights.
Consent – mainly for optional email marketing; you can withdraw this at any time.

5. Sharing your data

I do not sell your data.

I may share limited information with trusted third parties who help me run the business, for example:

Wix (website hosting and forms)
Email and calendar providers
Payment providers or accounting software
Vimeo / YouTube where showreels are embedded

These providers only use your data to provide their services to me and are expected to keep it secure.

I may also share information where I am legally required to do so (for example, with regulators or law-enforcement).

6. Cookies and analytics

This website uses cookies and similar technologies to:

Make the site work properly; and
Help me understand how visitors use the site (for example via basic analytics).

You can control cookies through your browser settings. Some parts of the site may not work correctly if you disable certain cookies.

If you use embedded content (such as Vimeo or YouTube videos), those services may set their own cookies – you can check their privacy policies for details.

7. How long I keep your data

I only keep your personal data for as long as it is reasonably needed:

Enquiry data – usually up to 12–18 months if you don’t become a client.
Client records and invoices – normally up to 7 years, to meet tax and legal obligations.
Mailing list data – until you unsubscribe or I no longer send emails.

Where I no longer need your information, I will delete or anonymise it.

8. How I keep your data safe

I use reasonable technical and organisational measures to protect your information, for example:

Password-protected devices and accounts
Reputable cloud and website providers
Limiting access to information to what is genuinely needed

No system can be completely secure, but I do my best to protect your personal data.

9. Your rights

You have rights over your personal data, including the right to:

Ask for a copy of the information I hold about you.
Ask me to correct inaccurate or incomplete information.
Ask me to erase your data in certain circumstances.
Ask me to restrict or object to certain types of processing.
Withdraw your consent where I rely on consent (for example, marketing emails).

To exercise any of these rights, please email me at [your email].

If you’re unhappy with how I handle your data, you can also complain to the Information Commissioner’s Office (ICO)at ico.org.uk.

10. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website means you accept the revised policy.

Last updated: [add date]